3Commas

Occasionally, you may see an error when connecting an exchange or executing an order, please read on to learn more & resolve your issue!

Possible Trading Errors and how to resolve them

If you encounter the "Insufficient Funds" error, don’t worry—this guide will help you resolve it!

Learn how to log support incidents efficiently with detailed bot, deal, and error info. Follow our checklist for faster resolutions!

Troubleshoot the "Account does not exist" API error: Fix IP whitelists, permissions, copying issues, and test connections on 3Commas.

What's {"code"=>-1135, "msg"=>"Invalid account status."} and how can I fix it?

Understand the reasons behind the "Trading is disabled on this account" error and how to resolve it.

Learn what this error means, how it can affect your trades and Safety Orders, and steps you can take to mitigate it.

Many exchanges have their own specific restrictions. Check the list below to resolve your issue quickly.

Learn why your deal may open in the wrong time and condition.

Learn how to solve errors during the trading, read more trading topics.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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