3Commas

Please "help us to help you" fast and efficiently by using this checklist

Troubleshooting: Logging Support Incidents

Sometimes you'll get an Insufficient Funds message - here's how to deal with it!

Learn why your deal may open in the wrong time and condition.

Occasionally, you may see an error when connecting an exchange or executing an order, please read on to learn more & resolve your issue!

What's {"code"=>-1135, "msg"=>"Invalid account status."} and how can I fix it?

If you see this message and wonder what it means and how it can affect your trades and Safety Orders, read on!

When reviewing your deal history or bot's "last events" log you might notice these messages and wonder what they mean...

Prepare the bot to withstand negative price moves.

Learn how to solve errors during the trading, read more trading topics.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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