Yes, you can change your active subscription in the following ways:
To learn all possible cases of changing one subscription plan to another, please head to this article:
ℹ️ Not all payment options will be available for some countries.
For example, payment by cryptocurrencies is not available in the UK, USA, Canada or UAE.
1. Upgrade your plan level
To upgrade your current plan to a higher tier, open the Plans&pricing tab and click on the Buy button under the desired higher plan:
After that, you will be offered the option to either Upgrade or Extend your current subscription:
If you choose Upgrade.
New subscription plan will be active immediately after the successful payment. All remaining time on your current active subscription will be converted to a partial credit towards the new payment, and you will just have to pay the difference.
Our system treats this type of upgrade in two steps:
The system will see the price you paid for your current plan. It will then divide this by the number of days in the plan length you purchased and then multiply it by the remaining unused days - this sum will be used as a partial credit against the cost of the new plan you have chosen
When you select the new plan level and length, this partial credit from p.1 will be applied. Please note you cannot upgrade from an annual plan to a monthly plan.
If you choose Extend.
The next subscription period will be active the day your current subscription expires. In this case, the next subscription will need to be paid in full.
Sometimes, you may want to Upgrade to a higher plan when you have purchased one more subscription in the queue or applied an additional promo code to extend the subscription time. The pending promo code will result in this error:
That's fine, don't worry, just contact the Support team and they will help you manage your subscription :)
These two options are also available if you have an active trial or promo subscription. You can purchase a Monthly or Annual subscription for any plan and place it into the queue (Extend) or change into the new subscription immediately (Upgrade).
2. Extend your current subscription
You can extend:
from a Monthly subscription to an Annual;
for another year if the recurrent payment is canceled or not applied (like when you pay with crypto).
Go to the Plans&pricing tab, choose either 1 Month (if recurring payment is OFF) or 1 Year of the same subscription plan you currently have and click on Buy:
This action will request choosing the payment method and proceeding with the payment.
More detailed information about how to pay for the subscription is in this article:
3. Downgrade the subscription
You can buy the lower plan even when you have purchased the higher plan.
If you have 1 year of Expert plan, you can see and buy Pro plan for 1 month or 1 year:
If you have an active recurring payment, then the next subscription with a new plan will be paid automatically right after the current active subscription expires. Thus, you don't have to enter the payment credentials again:
If you don't have active recurring payment, then you will need to enter the payment credentials again:
Now you have your new lower subscription waiting in the queue:
You can cancel the recurring payment there, too, if you want.