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Can I change my subscription?

Learn how to upgrade, extend, or downgrade your 3Commas subscription plan.

Yes, you can modify your current subscription in several ways:

Important:

  • Not all payment methods are available in all countries.

  • For example, cryptocurrency payments are not available in the EEA, UK, USA, Canada, or UAE.


1. Upgrade your plan level

To upgrade to a higher tier:

  1. Open the Subscriptions tab.

  2. Click Upgrade now under your desired higher plan.

  • The new plan starts when your current plan expires. You’ll need to pay the full price for the next subscription period.

  • This is called a queued subscription. A queued subscription is a paid plan that starts after your current active plan ends.

  • If you see an error when adding another queued subscription or using a promo code, contact Support for help.

  • These options are also available during trial or promo subscriptions.


2. Extend your current subscription

You can extend your subscription by buying the same monthly plan. The new subscription is queued and starts after your active plan ends.

To extend:

  1. Go to the Subscriptions tab.

  2. Choose the subscription and complete payment.

For more details on payment methods, see: How to buy a 3Commas subscription


3. Downgrade your subscription

You can purchase a lower plan even if you currently have a higher one. For example, if you have Pro, you can buy a lower monthly plan, such as Starter.

  • If recurring payment is active, your new plan will start automatically after your current plan expires.

  • If recurring payment is disabled, you’ll need to enter payment details again.

Your downgraded plan will appear as queued in the Subscription History tab.

You can cancel recurring payments from the same page if needed.


Important notes on downgrades

  • Active trades from bots and SmartTrades will not be canceled and continue without interruption.

  • All trades will close as planned even if they exceed your new plan limits.

  • You can still edit or cancel active trades.

How bot limits are handled after downgrade

Older bots beyond your new plan’s limits are stopped automatically, while newer ones remain active.

Examples:

  • DCA Bots:

    • If you downgrade from Pro (20 bots) to Starter (5 bots), the 15 oldest bots stop, and the 5 newest bots stay active.

    • Active trades from stopped bots continue to completion.

    • Averaging, take profit (TP), and stop loss (SL) orders will still execute normally.

  • Grid Bots:

    • If you downgrade from Pro (10 bots) to Starter (2 bots), the 8 oldest bots stop, and the 2 newest bots remain active.

    • Spot Grid: Purchased coins remain in your balance. Sell manually if needed.

    • Futures Grid: Open positions remain on the exchange. Close manually if desired.

  • Signal Bots:

    • If you downgrade from Expert (1,000 bots) to Pro (20 bots), the 980 oldest bots stop, and the 20 newest bots remain active.

    • Disabled bots stop receiving new signals, but existing SmartTrades continue and TP/SL orders still execute.

You don’t lose any bot data, history, or settings and only older bots are stopped.


Summary

  • Upgrades, Extensions and Downgrades are queued and start after your current plan ends.

  • Active SmartTrades and trades remain intact.

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