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Can I change my subscription?

Learn how to upgrade, extend, or downgrade your 3Commas subscription plan.

Updated this week

Yes, you can modify your current subscription in several ways:

Important:

  • Not all payment methods are available in all countries.

  • For example, cryptocurrency payments are not available in the EEA, UK, USA, Canada, or UAE.


1. Upgrade your plan level

To upgrade to a higher tier:

  1. Open the Subscriptions tab.

  2. Click Upgrade now under your desired higher plan.

You’ll then be asked whether you want to Upgrade or Extend your current subscription.

If you choose “Upgrade”

  • For users on the current Starter / Pro / Expert plans, upgrades start immediately after payment.

  • All remaining time on your current subscription is converted into a partial credit, applied automatically to the upgrade. You only pay the difference in cost.

How the system calculates your credit:

  1. The system takes the total amount you paid for your current plan.

  2. It divides that by the total number of days in your plan.

  3. It multiplies by the unused days and that amount is applied as credit toward your new plan.

You cannot upgrade from an annual plan to a monthly plan.

If you choose “Extend”

  • The new plan starts when your current plan expires. You’ll need to pay the full price for the next subscription period.

  • If you see an error when stacking multiple promo codes or queued subscriptions, don’t worry! Contact Support, and our team will help you manage it.

These options are also available during trial or promo subscriptions. You can either queue your next plan (Extend) or activate it immediately (Upgrade), if the Upgrade option is available at checkout.


2. Extend your current subscription

You can extend your plan duration in two ways:

  • From Monthly to Annual

  • Or renew for another year if recurring payments are off (e.g., crypto payments)

To extend:

  1. Go to the Subscriptions tab.

  2. Choose Monthly or Yearly for the same plan you currently have.

  3. Choose the subscription and complete payment.

For more details on payment methods, see: How to buy a 3Commas subscription


3. Downgrade your subscription

You can purchase a lower plan even if you currently have a higher one. For example, if you have a 1-year Expert plan, you can buy a Pro plan for 1 month or 1 year.

  • If recurring payment is active, your new plan will start automatically after your current plan expires.

  • If recurring payment is disabled, you’ll need to enter payment details again.

Your downgraded plan will appear as queued in the Subscription History tab.

You can cancel recurring payments from the same page if needed.


Important notes on downgrades

  • Active trades from bots and SmartTrades will not be canceled.

  • SmartTrades and bot trades continue without interruption.

  • All trades will close as planned even if they exceed your new plan limits.

  • You can still edit or cancel active trades.

How bot limits are handled after downgrade

Older bots beyond your new plan’s limits are stopped automatically, while newer ones remain active.

Examples:

  • DCA Bots:

    • If you downgrade from Pro (20 bots) to Starter (5 bots), the 15 oldest bots stop, and the 5 newest bots stay active.

    • Active trades from stopped bots continue to completion.

    • Averaging, take profit (TP), and stop loss (SL) orders will still execute normally.

  • Grid Bots:

    • If you downgrade from Pro (10 bots) to Starter (2 bots), the 8 oldest bots stop, and the 2 newest bots remain active.

    • Spot Grid: Purchased coins remain in your balance. Sell manually if needed.

    • Futures Grid: Open positions remain on the exchange. Close manually if desired.

  • Signal Bots:

    • If you downgrade from Expert (1,000 bots) to Pro (20 bots), the 980 oldest bots stop, and the 20 newest bots remain active.

    • Disabled bots stop receiving new signals, but existing SmartTrades continue and TP/SL orders still execute.

You don’t lose any bot data, history, or settings and only older bots are stopped.


Summary

  • Upgrades may start immediately or be queued, depending on your current plan and renewal settings. Unused time is applied as credit when an immediate upgrade is available.

  • Extensions start after your current plan ends.

  • Downgrades queue automatically and older bots stop, but trades continue safely.

  • All active SmartTrades and orders remain intact.

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