Due to new MiCA Regulation 2025, from March 1, 2025, 3Commas is required to implement restrictions on its mobile application for users in the European Economic Area (EEA). This change affects the availability of the 3Commas app in EEA app stores and limits certain functionalities for EEA-based users.
📍 Affected Regions
EU Member States: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
EFTA States (EEA Members): Iceland, Liechtenstein, Norway.
Important
To avoid potential disruptions to your service, please ensure your Billing Country is correctly set on the Billing Address page.
If you are unable to update your country details, please contact support for assistance.
What’s Changing?
🚫 For EEA Users:
The 3Commas mobile app will no longer be available for download or updates in EEA-based app stores.
Existing subscriptions will remain active until their expiration date.
Free plan users will not be able to connect exchanges to prevent trial activation.
Users won’t be able to renew subscriptions via the mobile app after their current plan expires.
The mobile app will continue to function normally for paid users until their subscription expires.
✅ What You Can Still Do:
Use the web version of 3Commas via your mobile or desktop browser.
Monitor and manage trades for the duration of your active subscription.
Receive updates on upcoming solutions for EEA-based users.
Frequently Asked Questions (FAQ)
1. Why is 3Commas making these changes?
These changes comply with the Markets in Crypto-Assets (MiCA) regulation, which enforces stricter policies on crypto-related services within the European Economic Area (EEA).
2. Can I still use my existing 3Commas mobile app?
Yes, but only if you have an active subscription. The app will continue to function until your plan expires. However, updates and renewals will no longer be available in the EEA.
3. What happens when my subscription expires?
Once your current subscription expires, you will not be able to renew it through the mobile app. Instead, you must use the 3Commas web version to continue trading.
4. What if I am on the Free plan?
Free plan users will not be able to connect exchanges after this update. To continue using 3Commas, you will need to subscribe to a paid plan via the web version.
5. Can I still trade using 3Commas?
Yes! You can continue using 3Commas through the web version on your mobile or desktop browser. Your bots, SmartTrades, and other trading features will remain accessible.
6. Is 3Commas working on a solution?
Yes, 3Commas is actively working on regulatory-compliant solutions and willl announce it when available.
7. How will I be notified about future updates?
We will send email notifications, push alerts, and update this Help Center article as soon as a solution is available. Stay tuned for further announcements.
8. I’m not in the EU! How do I update my Billing address?
If your account has been incorrectly flagged as being located in the EU, update your billing address:
Logging in to your account.
Navigating to the Subscriptions section, Billing details tab.
Update your Residence information.
What Should You Do Next?
🔹 Use the web version of 3Commas for uninterrupted service: 3Commas Web
🔹 Stay informed: Enable email notifications to receive the latest updates.
🔹 Contact Support: If you have any concerns, reach out to our team via Support.