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What happens when my subscription ends?

Updated this week

When your subscription ends and you don't have an active recurring payment or choose to extend it manually, your account is automatically moved to the Free plan, which supports Demo trading only. Here's what you can expect:

  • Real trading is disabled for new actions, but any ongoing active trades will continue to run and close as originally configured.

  • You can continue using Demo trading for SmartTrades, DCA bots, Grid bots, and Terminal.

  • Free plan users can connect up to 2 exchange accounts for portfolio tracking only.

  • Signal bots, copy trading, backtesting, and Developer API are no longer accessible.

Active Trades and Smarttrades

  • WILL NOT be cancelled.

  • will continue without interruptions and will close as planned.

  • You can edit or cancel active trades, even if they exceed the number of allowed trades on the Free plan.

Bots

DCA bots

  • All real DCA bots (Spot and Futures) will be disabled.

  • All active trades from disabled bots will continue running until completed.

  • Averaging orders and other orders (TP, SL) will still be placed and executed as originally designed.

  • You can create up to 10 DCA bots in Demo mode. Each Demo bot will run for 14 days before it is automatically deactivated. You can manually re-enable or create a new Demo bot again afterward.

Grid bots

  • All real Grid bots will be disabled.

  • For disabled bots:

    • For Spot bots, purchased coins will remain on your balance. You will need to manually sell them or keep them if needed.

    • For Futures bots, the position will remain open and you will need to manually close it or handle in other ways if needed.

Signal bots

  • Signal bots are disabled on the Free plan.

  • No new Signal bots can be created, and existing ones will be stopped.

  • Signals to open or close the position will not be processed for the disabled bots. Take Profit and/or Stop loss orders will be executed normally as they will be placed in the SmartTrade created by the Signal bot.


Demo Trading Still Available

You can continue trading using demo mode for the following tools:

  • SmartTrades – up to 3 active trades

  • DCA bots – up to 10 Demo bots

  • Grid bots – up to 10 Demo bots

  • Terminal – unlimited access

Use the toggle at the top of the interface to switch to Demo trading mode.


Additional Details

  • You won't lose any disabled bots, their history, or settings.

Note

If your subscription ends and you have recurring payments enabled, any promotional discounts applied to your original subscription will not carry over. Instead, the subscription will renew with the default discount for the plan.

For example, if you purchased a biennial plan during Black Friday with a 50% discount, and the default discount for the biennial plan is 35%, the renewal will apply only the 35% discount.

For more details about the Free plan and its available tools, visit this article:

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