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What happens when my subscription ends?
What happens when my subscription ends?
Updated over a week ago

When your subscription ends and you don't have a recurring payment or extend your subscription manually, you are automatically moved to the Free plan. Here's what you can expect:

Active Deals and Smarttrades

  • WILL NOT be cancelled.

  • will continue without interruptions and will close as planned.

  • You can edit or cancel active deals, even if they exceed the number of allowed deals on the Free plan.

Bots

DCA bots

  • On the Futures market, all DCA bots will be disabled.

  • On the Spot market, new DCA bots will stop, but the oldest active Single-pair bot will remain active. If no Single-pair DCA bot exists, all your DCA bots will be disabled.

  • All open deals (Spot and Futures) will remain active. Safety orders and other orders (TP, SL) will still be placed and executed as originally designed.

Grid bots

  • New Grid bots will stop, but the oldest active bot (either on Spot or on Futures) will remain active.

  • For disabled bots:

    • For Spot bots, purchased coins will remain on your balance. You will need to manually sell them or keep them if needed.

    • For Futures bots, the position will remain open and you will need to manually close it or handle in other ways if needed.

Signal bots

  • New Signal bots will stop, but the oldest active Signal bot (Spot or Futures) will remain active.

  • Signals to open or close the position will not be processed for the disabled bots. Take Profit and/or Stop loss orders will be executed normally as they will be placed in the SmartTrade created by the Signal bot.

Additional Details

  • You won't lose any disabled bots, their history, or settings.

  • Sub-accounts connected during the Expert plan will remain active, but you will not be able to link new sub-accounts on the Free plan.

Note

If your subscription ends and you have recurring payments enabled, any promotional discounts applied to your original subscription will not carry over. Instead, the subscription will renew with the default discount for the plan.

For example, if you purchased a bi-annual plan during Black Friday with a 50% discount, and the default discount for the bi-annual plan is 35%, the renewal will apply only the 35% discount.

For more details about the Free plan and its available tools, visit this article:

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