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What happens when my subscription ends?
What happens when my subscription ends?
Updated over a week ago

When your subscription ends, and if you don't have a recurrent payment and you don’t extend your subscription manually, you are automatically moved to the Free plan.

When this happens:

  • Active trades, like bot deals or SmartTrades, WILL NOT be canceled.

  • Trades will continue without interruptions. 

  • Trades will close as planned, even after you move to the Free plan.

  • You will be able to edit or cancel active trades even if the exceed the number of allowed active trades.

  • The newest bots will be disabled, and the oldest active bots will remain active according to the Free plan specifications:

    • All DCA bots on the Futures market will be disabled.

    • New DCA bots on the Spot market will be stopped, but ONE oldest active Single-pair bot will remain active. If you don't have Single-pair DCA bot on Spot market, then all your DCA bots will be disabled.
      All opened deals (Spot and Futures) will remain active; none of them will be canceled or closed. Safety orders and other orders (TP, SL) will still be placed and executed as originally designed.

    • New Grid bots will be stopped, but ONE oldest active bot (either on Spot or on Futures) will remain active. For disabled bots:

      • If it was a Grid bot on a Spot market, purchased coins will remain on your balance. You will need to manually sell them or keep them if needed.

      • If it was a Grid bot on a Futures market, the position will remain open and you will need to manually close it or handle in other ways if needed.

    • New Signal bots will be stopped, but ONE oldest active bot (either on Spot or on Futures) will remain active. Signals to open or close the position will not be processed for the disabled bot. Take Profit and/or Stop loss orders will be executed normally as they will be placed in the SmartTrade created by the Signal bot.

  • You don't lose disabled bots, history, settings, or anything else.

  • The sub-accounts connected during the Expert plan, will still exist and work as intended, but you will not be able to link new sub-accounts on the Free plan.

More info about available tools on the Free subscription you can find in this article:

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