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Subscription, Payment & Promo codes Errors
Subscription, Payment & Promo codes Errors

Having problems with a Subscription, Payment or using a Promo Code? Read on to see if the answer is here!

Updated over 2 weeks ago

Error: "Something Went Wrong" (Error Code: E-403)

If you encounter the "Something went wrong" error message during checkout, follow the instructions provided in the form:

  1. Contact Paddle Support:

    • Click the "Contact Support" button displayed on the error page.

    • This will direct you to Paddle's support team, who manage the payment processing for your subscription.

  2. Provide Relevant Details:

    • When contacting Paddle support, include the following information:

      • The error code (E-403).

      • Your payment method

      • Your selected subscription plan details (e.g., Pro Plan for $348).

  3. Retry the Payment:

    • After resolving the issue with Paddle support, attempt the payment again using the same or an alternative payment method.

Oops, you have a **** plan!

To launch more bots please upgrade your plan.

If you see this message, then you have exceeded the limit of your current subscription plan.

Please take a look at this page to learn more about the limitations of your subscription.

One of your subscriptions is not yet activated. To upgrade your plan cancel inactive subscriptions in the table below.

You have one or more subscriptions that are planned but haven't started yet. To manage subscriptions, go to the Subscription History section.

If you receive this error after entering a promo code and clicking the "apply" button, please wait until the next subscription in the queue is activated, after that you can apply the promo code again.

Only one subscription can be queued on your account to start after your current subscription expires.

To check your account subscription queue, please go to the Subscription history page, you will see your subscription history with the latest and queued plans at the top of the table.

We could not detect a properly setup Google Pay wallet. Please check that your browser and/or device is allowing Google Pay payments and has an active credit card linked to your Google Pay account.

If you are using Google Chrome on desktop, make sure the Allow sites to check if you have payment methods option is turned on in Google settings. It should be turned on by default.

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