Why Does This Error Occur?
You might think you have enough funds for your trade, but the error can appear due to:
Funds locked in other trades.
Missing coins needed to close deals.
Insufficient quote or base currencies for new orders.
Check for Locked Funds
On the SmartTrade Page:
Go to the SmartTrade page.
Select the relevant exchange and market.
Choose the Buy/Sell trade type.
Hover over the blue balance display to see locked fund details.
On the Exchange Information Page:
Click the eye icon (👁️🗨️) next to your exchange.
Hover over the coin you want to check for details about available and locked amounts.
DCA Bots: Common Insufficient Funds Issues
1. Error Placing Take Profit or Stop Loss
Occurs when the bot tries to sell the exact amount of coins it bought, but:
Trading fees reduced the coin balance (e.g., no BNB available for fees).
The coins were traded, converted, or used in another bot.
Small amounts were converted to BNB via Binance’s "Convert Dust" feature.
Solutions:
Buy the missing coins via the 3Commas Terminal so the bot can close the trade.
Cancel the trade using the red cancel button and Toggle the "Use Existing Assets" option in SmartTrade to manage the remaining coins manually.
2. Error Placing Base/Safety Order
Occurs when the bot lacks sufficient quote currency to buy the base token.
Example: A price increase for the base token requires more quote currency than available.
Solutions:
Add more quote currency to your account.
Cancel the trade and recreate it with updated amounts.
GRID Bots: Insufficient Funds Errors
Error Scenarios:
Sell Order Skipped: Insufficient base currency (e.g., XRP in XRP/BTC).
Buy Order Skipped: Insufficient quote currency (e.g., BTC in XRP/BTC).
Solution:
Add the necessary funds to the bot’s account. GRID bots will resume normal operation automatically when funds are replenished.
⚠️ If Adding Funds Isn’t Possible:
Cancel the failing trade and use the "Use Existing Assets" toggle to manually complete or manage the trade:
Failed Deals in History
If the deal fails and appears in Deals History:
Toggle "Use Existing Assets" to recreate the trade with the correct entry price and amount:
Additional Causes of Insufficient Funds
Liquidity Pools or Binance Savings
Sometimes funds are unavailable because they are held in:
Liquidity Pools: Check the My Portfolio page, click View next to your exchange, and look for coins starting with “LDxxx.”
Binance Savings: Coins bought by bots may automatically transfer to a Binance Savings account if Auto Savings is enabled.
Solution:
Disable Auto Savings for coins you trade using 3Commas bots to prevent this error.
Summary
Always check for locked funds and ensure sufficient balances before trading.
Add missing funds where possible, and your bots will resume automatically.
Use the "Use Existing Assets" toggle in SmartTrade to manage or close trades manually if needed.
These steps apply to both SmartTrade and bot deals. If issues persist, contact the 3Commas support team for assistance.