1. Decide to use cryptocurrency
It takes a few minutes to send a payment but up to an hour to process it. If you're in a hurry, you better avoid using cryptocurrency.
We encourage you to do it at least once. It's harder than with PayPal or a card, but what about the experience?
ℹ️ Not all payment options will be available for some countries.
For example, payment by cryptocurrencies is not available in the UK, USA, Canada or UAE.
2. Choose a cryptocurrency to pay with
To see the wallet address and the subscription amount to be paid, you need to choose the cryptocurrency first.
To choose it, expand the list to see all available currencies:
You can pay for the plan with the following coins - please note that this list may change periodically, please check which coins or tokens are available for payments:
USDT (TRC20)
USDT (ERC20)
USDC (ERC20)
BTC (BTC network)
ETH
BNB (BSC CHAIN)
SOL
TRX
LTC
Important notes!
Make sure to pay with the correct currency and network (only L1 mainnet coins are accepted)! If the wrong currency or network was used to send the funds, this can mean the funds are permanently lost and unrecoverable.
However, in some instances, CoinPayments.net can retrieve the funds and send them back to you. In order to see if this is possible, please contact CoinPayments.net using their support process, which you can access from this link: https://www.coinpayments.net/supwiz-buyer You'll need one of the following details to create a support request with them: Transaction ID (also known as the TX ID) of your payment, or the wallet address you sent the funds to or CoinPayments reference number for the payment. If you don't know the CoinPayments reference number, please contact the 3Commas support team, and we can help find it for you.If you want to avoid unnecessary delays and use low fees then you can use a Crypto that transfers faster and cheaper, such as LTC or TRX and not BTC or USDT (ERC20). LTC transaction fees are 0.00100 LTC (it is about 0.094 USDT).
You should pay the requested amount + transfer fees shown on the withdrawal page of your exchange/wallet.
3. The tricky part - how much to send
Add all fees to the amount you see. Wallets and exchanges show additional fees when you create a transfer;
You can send a bit more, but not less;
If you pay more than requested, you will receive an email from Coinpayments; there will be information about how much money you paid extra, how to withdraw it, and what are the fees;
Round up to the bigger amount if you can't send the exact amount:
In this example, send 445.03 USDT + transaction fee (around 1.2 USDT)!
4. Send to the address
Send the payment to the address that was given to you, as shown below:
If you use a mobile wallet or exchange app, you can scan a QR code that will let you copy the address.
Make sure to send the assets in time!
As Crypto to Fiat prices fluctuate wildly in a short period of time, the CoinPayments processing system has an expiry time for a transaction to complete (usually 2 hours). Some exchanges can take unduly long to send withdrawals, and often the transaction will time-out before reaching CoinPayment. If you want to avoid unnecessary delays, you can use a Crypto that transfers faster (such as LTC and not BTC or USDT) or send from a wallet, not an exchange. If your payment is "timed-out", please check your emails as you will find a message that contains a link you need to click to be refunded. The email may be in your Junk/Spam folder.
5. Check the payment status (if needed)
Click on the Check transaction status button after you make payment. This will open the coinpayments.com status page with your current payment status.
Also, on the Subscription page scroll down to the Subscription history section and click on the Check status icon to see what's the current status of your payment:
After the payment is received you will see the notification modal window stating your payment was successful and the subscription is purchased. Click OK to refresh the page:
