Biennial plans removed
We’ve permanently removed two‑year (biennial) subscription plans from public purchase and upgrade flows.
Existing biennial subscriptions will continue as-is until the subscriber cancels or the term naturally expires.
Once a biennial plan is canceled or expires, it cannot be renewed or reactivated as a two‑year plan.
Biennial plans may return in the future as limited, exclusive promotions. If that happens, eligibility and availability will be communicated with the promo.
What changes for new and existing customers
New customers
Two‑year billing options are no longer available at checkout.
Existing customers on a biennial plan
No immediate changes. Your plan remains active with the same features and price terms through the end of the current two‑year period.
You can continue to use your plan until you cancel or the term ends.
If your plan ends or you cancel, you will need to choose from the currently available plans and billing periods. Returning to a two‑year cycle will not be possible.
Downgrades or upgrades
If you switch away from your current biennial plan, you will not be able to switch back to a two‑year option.
FAQs
Can I buy a new two‑year plan?
No. Two‑year billing is no longer offered for new purchases.
What happens at my next renewal?
If you are on an active biennial subscription, it will continue until you cancel or it expires. After it ends, re‑subscribing on a two‑year term will not be possible.
Will two‑year plans ever come back?
Possibly as time‑limited, exclusive promotions. Any future availability will be announced with promo details, including who can participate and how to redeem.
Can support renew my two‑year plan after it expires?
No. Once a biennial subscription is canceled or expires, it cannot be renewed on the two‑year term.
Need help?
If you have questions about your current subscription or need assistance choosing a new plan, contact Support from your account settings or via the in‑app help widget.
