Important!
When your paid subscription reaches its end date, 3Commas does not always switch you to the Free plan immediately.
In many cases, we apply a short grace period so your current bots and tools keep working while you sort out payment issues or decide what to do next.
If you use an automatically renewing subscription (card, PayPal, Apple/Google Pay, etc.):
If the renewal payment fails, your plan may enter a short grace period. During this time your current plan stays active while the payment is retried and you can update your payment details.
If payment succeeds, your subscription continues normally.
If payment still cannot be completed once the grace period ends, your subscription is cancelled and your account is moved to the Free plan.
If your subscription is non-recurring (recurring disabled, cryptocurrency payment, one-time web or mobile purchase):
After the paid period ends, we keep your current plan active for a short grace period. During this time you still have access to all plan features and can manually renew.
If you renew during this period, the new subscription starts from the payment date.
If you do not renew, once the grace period ends your subscription is cancelled and your account is moved to the Free plan.
The sections below describe what happens to your bots and trades after your account is moved to the Free plan (for example, once the grace period ends and you do not renew).
Active Trades and Smarttrades
WILL NOT be cancelled.
will continue without interruptions and will close as planned.
You can edit or cancel active trades, even if they exceed the number of allowed trades on the Free plan.
Bots
DCA bots
All real DCA bots (Spot and Futures) will be disabled.
All active trades from disabled bots will continue running until completed.
Averaging orders and other orders (TP, SL) will still be placed and executed as originally designed.
Grid bots
All real Grid bots will be disabled.
For disabled bots:
For Spot bots, purchased coins will remain on your balance. You will need to manually sell them or keep them if needed.
For Futures bots, the position will remain open and you will need to manually close it or handle in other ways if needed.
Signal bots
Signal bots are disabled on the Free plan.
No new Signal bots can be created, and existing ones will be stopped.
Signals to open or close the position will not be processed for the disabled bots. Take Profit and/or Stop loss orders will be executed normally as they will be placed in the SmartTrade created by the Signal bot.
Additional Details
You won't lose any disabled bots, their history, or settings.
Note
If your subscription ends and you have recurring payments enabled, any promotional discounts applied to your original subscription will not carry over. Instead, the subscription will renew with the default discount for the plan.
For example, if you purchased an annual plan during Black Friday with a 50% discount, and the default discount for the annual plan is 25%, the renewal will apply only the 25% discount.
For more details about the Free plan and its available tools, visit this article: