Subscription Plans
All subscription plans with their feature comparison are available here:
Different plans provide access to more open positions, active bots, and more advanced features.
Being on any plan does not restrict you from upgrading or downgrading at any time, with immediate effect and without losing monetary value.
Upgrading Your Plan
When you upgrade your subscription, the remaining days on your current plan will be converted into the equivalent value on the higher-tier plan.
Downgrading Your Plan
Downgrading is also possible and will similarly account for the remaining days of your current plan.
Important!
1) Account limitations will apply once a downgrade takes place. This means that some bots and APIs may be disabled due to account restrictions, which can lead to position closure. For example, if a bot becomes disabled due to plan limitations, its associated positions will be closed.
2) Switching between plans may round the number of remaining days, potentially resulting in a loss of 1 day per switch. If the purchase was made via card, auto-renewal will be cancelled.
Payment Methods
Pay with a payment card (Visa or MasterCard), PayPal, Crypto (10+ supported coins), Apple Pay, and Google Pay.
How Can I Cancel my Subscription?
You have the option to terminate your existing subscription through the Subscription's Billing Tab.
Please note: this action only stops the automatic renewal of your subscription. It does not affect the remaining duration of your current subscription.
Recurring payments are only enabled if the subscription was purchased with a bank card.
If you used cryptocurrency to pay for your subscription, there is no auto-renewal, so no cancellation is required.
How I can Edit my Card Details?
If you paid using a credit or debit card, you can update your card details to ensure continuous subscription payments. This can be done in the Subscription's Billing tab.
What Will Happen if My Subscription Expires?
If your subscription expires and auto-renewal is not enabled, your account will automatically be switched to the free plan.
Refunds
You can find our refund policy here:
https://trade.3commas.io/en/terms-of-use