3Commas v1 is closing and merging into a new v2 trading platform, built in partnership with WunderTrading. v2 keeps the tools you know and adds new features, including Hyperliquid integration and Multi-API trading. Your v1 account will be deactivated on September 11, 2026.

Your funds are safe. They always sit on your own connected exchange, never with 3Commas, so they stay with you throughout. Nothing changes on that front, only the v1 automation service is closing.

Registering for v2 does not close, cancel, or change your v1 account until v1 is deactivated on September 11, 2026. Until then the two run side by side, so you can set up v2 at your own pace while v1 is still available to you.

Your v1 account, bots, deals, and strategies stay accessible and continue running as normal until v1 is deactivated on September 11, 2026 including if your subscription period ends before that date. Billing has already been stopped and a grace period applies, so your v1 access continues through to September 11 at no further cost to you.
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Your strategies do not transfer to v2 automatically. We recommend noting down your key settings in v1 and rebuilding them in v2 before September 11, and reviewing any open deals ahead of that date.

V2 is the successor to 3Commas, built in partnership with WunderTrading, an established automated-trading platform. We've built a continuation with familiar tools plus new capabilities like Hyperliquid integration and Multi-API trading.

QuantPilot (QuantPilot.com) is a new AI-powered trading product developed by the 3Commas team. It lets you generate, edit, and run trading strategies using AI, research markets, and build automations through natural-language workflows. As part of the transition, eligible users receive QP tokens (see Q7) to try it out.

Whatever time is left on your plan, you can either carry it over to v2 or, if eligible, request a refund:

If you're on a monthly plan: your most recent billing was on or before August 11, so your plan already covers at least a full month of use right through to the shutdown, there's no unused time left to refund.

You keep the remaining time on your current subscription, plus extra free month(s) on top. The exact number of free days you'll receive will be confirmed in your email plus QP tokens to try our AI-powered QuantPilot.com.

QP tokens are usage credits for AI features on QuantPilot.com. They are not cryptocurrency, wallet tokens, or blockchain assets — they're internal credits used inside QuantPilot. QP tokens may be used when QuantPilot processes AI actions such as:

The exact token usage depends on the task, model, data, and workflow used.

Refunds are available only to users on annual (1-year) or longer plans who still have time remaining after September 11, 2026. To request one, contact our support team directly. Our team will confirm your eligibility and amount and process it within 2–3 weeks.

For eligible users (annual or longer plans with unused time remaining), the refund covers the remaining, unused portion of your subscription. Your exact amount will be confirmed with the CX team.

Refunds are returned to your original payment method and processed within 2–3 weeks of your request.

No, activating your v2 upgrade (redeeming your promo code) confirms it replaces any refund claim on your remaining subscription. If you're not sure yet, you can explore V2 on a 7-day trial first and decide afterwards whether to redeem your promo code. Once you redeem it, the refund option no longer applies, so please choose the option that's right for you.

To keep your remaining subscription value, whether as V2 access or a refund you'll need to make a choice before September 11, 2026.

No, you'll need to set up your strategies manually in v2. First, create your account on V2, then rebuild your strategies with your preferred settings. We recommend noting down your key settings before September 11.

Your bots and deals run as normal until September 11, 2026, when V1 is deactivated. Please review any open deals before that date.

All API connections to 3Commas v1 will be deactivated when the platform closes on September 11, 2026. Your keys won't carry over to V2, iif you move to the new platform, you'll connect your exchange fresh there. As a good security practice, we also recommend revoking the 3Commas API key from your exchange account after the closure.

Yes. V2 is a new platform, so you'll create a new account there using the promo code in your email. Once registered, you'll reconnect your exchange and set up your strategies.

The 3Commas v1 mobile apps (iOS and Android) will be removed and will no longer be supported. v2 mobile apps will be available later on.

We have an automated system for generating DSAR (Data Subject Access Request) reports; due to security measures, you have to submit a request through your V1 3Commas account settings page.

All necessary steps are described in our Help Center article: "How to submit a Data Subject Access Request"

We kindly ask you to follow the steps outlined in the article to access the report containing your personal data.

Yes, your v1 account stays active until September 11, 2026. You can still run, modify, or stop your automations and download your data during that time.

3Commas.io continues working. Once you've signed up in v2, you'll be able to log in through the 3Commas website.

Yes, please check your email for a promo code. You're eligible for a free 30-day Pro plan subscription to try out v2.