The AI Assistant is available only on the Starter, Pro, and Expert subscription plans (including active trials) launched on October 28, 2025. Powered by Google’s Gemini models, the AI Assistant helps you configure strategies, run backtests, and launch bots directly from chat. If you see any of the messages below while using the AI Assistant, check what they mean and how to resolve them.
Monthly prompt limit reached, come back later
You’ve used your monthly AI Assistant allowance. Your allowance depends on your plan and resets every 30 days. Approximate monthly limits are: Free 500k tokens, Starter 1M tokens, Pro 3M tokens, and Expert 10M tokens.
Your AI token limit resets once per month, on the same day of the month your current subscription period started. After it resets, you can use the Assistant again without changing your plan.
You'd need to wait until your next monthly reset for your tokens to refresh automatically.
AI Assistant is not available on your current plan
Your current plan doesn’t include AI Assistant access. This feature is available only on Starter, Pro, and Expert plans (including trials). You'd need to upgrade your plan from the Web.
AI Assistant is currently unavailable (iOS only)
This message appears if you’ve reached your current plan’s usage limits. Log in to 3Commas Web to view the current subscription plans and upgrade to a plan that includes AI Assistant.
Connection lost, try again when you’re back online
Your device lost internet connectivity during processing. Reconnect to Wi-Fi or mobile data and retry your query.
Something went wrong, please try again
A temporary error occurred while handling your request. Wait a few moments and try again. If the issue repeats, contact 3Commas Support.
Backtest is unavailable due to plan limits
You’ve reached your monthly backtest limit or your plan doesn’t include backtesting.
Fix:
Check your backtest limit in the DCA Bot creation page.
Upgrade to a higher plan to unlock more backtests.
Learn more: DCA Bot: Introduction to Backtesting