IMPORTANT!
Note for Free Plan users: If you’re using the Free plan, your account is in Demo mode only. This article explains how to reset your Demo account, not how to delete your entire 3Commas account. To delete your 3Commas account entirely, please follow the steps in this guide: How to delete your 3Commas account
Please note that trading with real funds will always be given priority of 3Commas system resources over Demo accounts, and therefore, at times of high system demand, Demo trading processes may be interrupted or delayed. Thank you for your understanding.
Resetting your Demo account will restore default balances (e.g., 10,000 USDT, 300 BNB, 50 ETH, and 1 BTC). It is not possible to reset the balance to zero using this method.
If your goal is to simulate trading from $0 or test with custom amounts, you can manually place trades to reduce balances or use a tracking spreadsheet. There is currently no option to set custom starting balances for Demo accounts.
1. Switch to Demo account mode
2. Cancel trades and bots
Make sure to cancel all trades and stop all bots, including any bot-created trades. This includes Signal Bot and DCA bot trades, Grid Bots, and SmartTrades. For detailed viewing and to confirm all active trades are closed, visit the Open Orders section at the SmartTrades page.
3. Go to the My Portfolio page
4. On the Demo Account modal window, click on the 3-dots menu and click on the Delete button
Note: Once a Demo account is deleted, all bot settings and trading history associated with the Demo account will be permanently removed.
5. Confirm the deletion
6. Enable the Demo account again
You can re-enable Demo trading by toggling the Demo Account button from your account dropdown.
Done! You now have a new Demo account to continue your trading journey!
Here is a short video displaying the entire procedure:
