# 3Commas Help Center

> 3Commas Help Center

## English

### Connect Exchanges

- [Create and Connect API Keys](https://help.3commas.io/en/articles/16281186-create-and-connect-api-keys.md): A short guide on API keys and a tutorial on how to create them on cryptocurrency exchanges.
- [How to connect WEB3 Wallets to 3Commas using Hyperliquid](https://help.3commas.io/en/articles/16281180-how-to-connect-web3-wallets-to-3commas-using-hyperliquid.md): Learn how to easily connect your WEB3 wallets to 3Commas using Hyperliquid. This guide covers setup steps, integration tips, and how to start trading securely and efficiently through your decentral...
- [What to do if your API key expires](https://help.3commas.io/en/articles/16281105-what-to-do-if-your-api-key-expires.md): Learn how to quickly restore trading access after your API key expires.
- [Demo Trading Guide](https://help.3commas.io/en/articles/16281106-demo-trading-guide.md): Learn how demo trading works, how to test trading bots and strategies risk-free, and how to practice automated crypto trading before using real funds.

### Trading Bots

- [Signal Bot: Comprehensive Form Guide](https://help.3commas.io/en/articles/16281134-signal-bot-comprehensive-form-guide.md): Discover detailed instructions on how to complete the Signal bot form and understand the functionality of each feature.
- [Signal Bot: Comprehensive JSON Guide](https://help.3commas.io/en/articles/16281112-signal-bot-comprehensive-json-guide.md): Explore step-by-step instructions on creating JSON code for Signal Bot and gain a clear understanding of how each feature works.
- [How to Set Up a Bot with the “TradingView Strategy” Start Condition Using Placeholders](https://help.3commas.io/en/articles/16281111-how-to-set-up-a-bot-with-the-tradingview-strategy-start-condition-using-placeholders.md): Learn how to configure a bot using the “TradingView Strategy” start condition and properly apply placeholders in alert messages.
- [How to Set Up a Bot with the “TradingView Indicator” Start Condition](https://help.3commas.io/en/articles/16281104-how-to-set-up-a-bot-with-the-tradingview-indicator-start-condition.md): One TradingView strategy or indicator alert for all commands to execute in 3Commas.
- [How Keep My Position Open Works](https://help.3commas.io/en/articles/16281155-how-keep-my-position-open-works.md): A short explanation on how the Keep My Position Open order functions on 3Commas.
- [Send Custom Volume in TradingView Alert](https://help.3commas.io/en/articles/16281108-send-custom-volume-in-tradingview-alert.md): Tutorial on how to send custom volume in TradingView alert to 3Commas.
- [Send Signals from Your Server](https://help.3commas.io/en/articles/16281095-send-signals-from-your-server.md): The guide covers how to set up a bot with your own IP and send signals from your own server.
- [How the DCA Bot Works: Strategy & Setup Guide](https://help.3commas.io/en/articles/16281102-how-the-dca-bot-works-strategy-setup-guide.md): A DCA crypto trading bot automates incremental asset purchases based on predetermined price changes, spreading investments over time.
- [3Commas DCA Bot for TradingView — Setup & Parameter Guide](https://help.3commas.io/en/articles/16307077-3commas-dca-bot-for-tradingview-setup-parameter-guide.md)
- [Understanding the DCA Bot Summary box](https://help.3commas.io/en/articles/16666593-understanding-the-dca-bot-summary-box.md): What the Summary box on the DCA bot creation form means: max price drop covered, average entry deviation, and required capital — with formulas and how to read them.
- [DCA Bot: Building Entry Signals with Multiple Built-in Indicators](https://help.3commas.io/en/articles/16845742-dca-bot-building-entry-signals-with-multiple-built-in-indicators.md): How to build a DCA bot entry signal from up to five customizable built-in indicators \(RSI, MACD, Bollinger Bands, Price change\), each on its own timeframe, combined with AND.
- [How the Grid Bot Works: Strategy & Setup Guide](https://help.3commas.io/en/articles/16281082-how-the-grid-bot-works-strategy-setup-guide.md): Explore the efficiency of grid trading with our innovative Grid Bot. Optimize strategies and navigate dynamic markets effortlessly.
- [Grid Bot Cumulative Profit/Loss Chart](https://help.3commas.io/en/articles/16281138-grid-bot-cumulative-profit-loss-chart.md): The cumulative profit/loss chart allow traders to better understand how their Grid Bot settings function and affect their profitability.
- [How Pump Protection Works](https://help.3commas.io/en/articles/16281154-how-pump-protection-works.md): A short explanation on how the Pump Protection order works on 3Commas.

### Platform Features

- [Positions Tab Overview \(Signal Bot, API\)](https://help.3commas.io/en/articles/16281060-positions-tab-overview-signal-bot-api.md): Learn how the Positions tab works in both Signal Bot and Terminal. This guide explains the shared interface, key fields, and available actions to help you monitor and manage open positions efficien...
- [How Best Bid/Ask limit orders work](https://help.3commas.io/en/articles/17674079-how-best-bid-ask-limit-orders-work.md): Place entries at the best bid or ask, and set take profits and stop losses as Conditional limit orders, with retries and an optional market fallback.
- [How Trailing Stop Works](https://help.3commas.io/en/articles/16281163-how-trailing-stop-works.md): A short explanation of how the Trailing Stop order works on 3Commas.
- [How Move Stop Loss to Breakeven Works](https://help.3commas.io/en/articles/16281110-how-move-stop-loss-to-breakeven-works.md): A short description on how Move Stop Loss to breakeven works on 3Commas.
- [How Does Leverage Work on 3Commas?](https://help.3commas.io/en/articles/16281057-how-does-leverage-work-on-3commas.md): This article explains how our bots and tools interact with leverage provided by exchanges.
- [Multiple Account Management](https://help.3commas.io/en/articles/16281051-multiple-account-management.md): This article explains how to manage multiple exchange accounts on 3Commas using the Terminal or a trading bot.
- [Global Max Open Positions Settings](https://help.3commas.io/en/articles/16281055-global-max-open-positions-settings.md): This short article describes how the Global Max Open Positions parameter works and where you can use it.
- [Understanding Isolated vs. Cross Margin Modes on Exchanges](https://help.3commas.io/en/articles/16281131-understanding-isolated-vs-cross-margin-modes-on-exchanges.md): This article will help you to understand how both modes work and highlight the key differences between Isolated and Cross Margin modes.
- [Hedge Mode](https://help.3commas.io/en/articles/16281161-hedge-mode.md): This article will help you to set the Hedge Mode on your exchange.
- [Order Types](https://help.3commas.io/en/articles/16281159-order-types.md): Trading basics: a short article covering main order types available on 3Commas
- [Not Linked Positions](https://help.3commas.io/en/articles/16281113-not-linked-positions.md): Transfer your open positions from the exchange to 3Commas and manage your trading in one place.
- [How to Add Web App to Home Screen](https://help.3commas.io/en/articles/16281136-how-to-add-web-app-to-home-screen.md): How to set up a web app on your device for easier and quicker access to the 3Commas platform.
- [When do new pairs show up on 3Commas?](https://help.3commas.io/en/articles/16281135-when-do-new-pairs-show-up-on-3commas.md): Discover when newly listed trading pairs become available at 3Commas.
- [Voting for and Submitting New Feature Ideas](https://help.3commas.io/en/articles/16281149-voting-for-and-submitting-new-feature-ideas.md): Learn how to share your ideas, vote on existing suggestions, and submit new feature requests to help shape the future of our platform.
- [Multi-Exchange & Multi-Pair Features](https://help.3commas.io/en/articles/16281092-multi-exchange-multi-pair-features.md): The Multi-Exchange and Multi-Pair features allow you to scale your trading strategies by executing the same trading orders across multiple exchanges and multiple trading pairs simultaneously.

### Trading Terminal Tutorials

- [Trading Terminal Overview](https://help.3commas.io/en/articles/16281054-trading-terminal-overview.md): Guide on the main features and functionality of the 3Commas Terminal.

### Subscriptions

- [Account Subscriptions](https://help.3commas.io/en/articles/16281070-account-subscriptions.md): Summary of all the available subscription plans and their management on 3Commas.
- [How to Apply a Promo Code](https://help.3commas.io/en/articles/16281115-how-to-apply-a-promo-code.md): Short guide on how to use promo codes.

### Account & Settings

- [How to Delete your 3Commas Account](https://help.3commas.io/en/articles/16281065-how-to-delete-your-3commas-account.md): Short description explaining how to delete your 3Commas account.
- [Enable 2FA Security](https://help.3commas.io/en/articles/16281067-enable-2fa-security.md): Short guide on how to enable 2FA on 3Commas to secure your account.
- [Telegram Notifications Bot](https://help.3commas.io/en/articles/16281069-telegram-notifications-bot.md): Set up Telegram Bot to receive important information related to positions, PnL, system notifications and failed strategies in your Telegram.
- [How to Access Your QuantPilot Account After 3Commas Sign-In Ended](https://help.3commas.io/en/articles/16394733-how-to-access-your-quantpilot-account-after-3commas-sign-in-ended.md): 3Commas sign-in ended on September 11, 2026. Here's how to regain access to your QuantPilot account by setting a password.

### Common issues

- [How to Troubleshoot Failed Strategies](https://help.3commas.io/en/articles/16281140-how-to-troubleshoot-failed-strategies.md): This article will help you to troubleshoot failed strategies and understand what to do when your strategy has failed.
- ["Trading Mode" Error](https://help.3commas.io/en/articles/16281116-trading-mode-error.md): This article will help you troubleshoot the most common issues causing the Trading Mode error.
- ["Insufficient Balance" Error](https://help.3commas.io/en/articles/16281141-insufficient-balance-error.md): This article will help you to troubleshoot the most common issues causing the Insufficient Balance error.
- ["API Key" Error](https://help.3commas.io/en/articles/16281063-api-key-error.md): Learn how to resolve the API Key error in 3Commas with step-by-step instructions to restore trading bot functionality.
- ["Order Size" Error](https://help.3commas.io/en/articles/16281142-order-size-error.md): This article will help you troubleshoot the most common issues causing the Order Size error.
- ["Reduce-Only" Error](https://help.3commas.io/en/articles/16281144-reduce-only-error.md): This article will help you to troubleshoot the most common issues causing the Reduce-Only error.
- ["Exit Signal Was Not Executed" Error](https://help.3commas.io/en/articles/16281143-exit-signal-was-not-executed-error.md): Bot received the exit signal, but it was not executed.
- ["Margin is Insufficient" Error](https://help.3commas.io/en/articles/16281145-margin-is-insufficient-error.md): This article will help you troubleshoot the most common issues causing the "Margin is insufficient" error.
- ["Order Already Closed" Error](https://help.3commas.io/en/articles/16281146-order-already-closed-error.md): This article will help you troubleshoot the most common issues causing the “Order already closed” error.
- ["Mandatory Conditional Order Failed" Error](https://help.3commas.io/en/articles/16281148-mandatory-conditional-order-failed-error.md): How to troubleshoot the "Mandatory Conditional Order Failed" error.
- [Mismatched PnL Between 3Commas and the Exchange](https://help.3commas.io/en/articles/16281147-mismatched-pnl-between-3commas-and-the-exchange.md): A short explanation on why there might be a mismatched PnL between 3Commas and the exchange.
- [Unintended Open Position](https://help.3commas.io/en/articles/17462556-unintended-open-position.md): This article explains why an unintended position may open on your exchange after the original trade has closed.
- [My Signal Bot Does Not Work](https://help.3commas.io/en/articles/16281150-my-signal-bot-does-not-work.md): A short guide on what to do if your bot does not work on the 3Commas platform.
- [My API Is Disconnected](https://help.3commas.io/en/articles/16281062-my-api-is-disconnected.md): What to do if your API connection shows an error in the Settings tab.
- [Strategy Completed After Entry](https://help.3commas.io/en/articles/16281151-strategy-completed-after-entry.md): As soon as I enter a position, my strategy status changes to "Completed".
- [Cannot Select the Asset from the List](https://help.3commas.io/en/articles/16281152-cannot-select-the-asset-from-the-list.md): Instructions on what to do if the list of available trading pairs is empty.
- ["Bot Does Not Exist" Error](https://help.3commas.io/en/articles/16281153-bot-does-not-exist-error.md): A tutorial on what to do if you get the error "Bot does not exist" in the log file.
- [What is Slippage in Trading?](https://help.3commas.io/en/articles/16281157-what-is-slippage-in-trading.md): Trading slippage is the difference between the price a trader actually receives and the price they expected when the order was triggered.

### Migration FAQ

- [3Commas V2: Everything You Need to Know](https://help.3commas.io/en/articles/16245835-3commas-v2-everything-you-need-to-know.md): Find answers to the most common questions about the transition from 3Commas v1 to v2.
- [Moving from 3Commas v1 to 3Commas v2: Feature & Bot Migration Guide](https://help.3commas.io/en/articles/16300161-moving-from-3commas-v1-to-3commas-v2-feature-bot-migration-guide.md): A guide for 3Commas users explaining how familiar bots, features, and trading tools are recreated in the new platform, highlighting key differences and helping users transition smoothly to the new ...

### Code of Conduct Guidelines

- [3Commas Code of Conduct: Rules & User Responsibilities](https://help.3commas.io/en/articles/16281168-3commas-code-of-conduct-rules-user-responsibilities.md): Expectations of customer behavior.

### 3Commas API

- [Connect your AI assistant to 3Commas \(MCP\)](https://help.3commas.io/en/articles/16527454-connect-your-ai-assistant-to-3commas-mcp.md)
- [How to connect 3Commas to Claude and ChatGPT \(OAuth\)](https://help.3commas.io/en/articles/17733415-how-to-connect-3commas-to-claude-and-chatgpt-oauth.md)

## Türkçe

### Özellikleri Keşfedin

- [En İyi Alış/Satış \(Best Bid/Ask\) limit emirleri nasıl çalışır?](https://help.3commas.io/tr/articles/17674079-en-iyi-alis-satis-best-bid-ask-limit-emirleri-nasil-calisir.md): Giriş emirlerini en iyi alış veya satış fiyatından verin; kâr al ve zarar durdur emirlerini ise yeniden deneme ve isteğe bağlı piyasa emrine geçiş seçenekleriyle Koşullu Limit Emirleri olarak ayarl...